Contact us
Questions about your cards, your numbers, or your plan — send us a note.
What to include
A couple of details up front saves a round trip:
- Your business name
- Which card you're asking about, if it's card-specific
- What you expected versus what you're seeing
Common requests
- Change my plan — tell us which tier you want. Your cards and full tap history carry over.
- Order more cards — say how many and where they'll go (front register, table tents, and so on).
- Rename a card's link — we handle this because it affects cards already printed.
- Reset my password — email us from the address on your account and we'll sort it.
Plenty of things you can do yourself — check the help page first.